Director of Operations in Carson City, Nevada

SUMMARY
The Director of Operations (DOO) reports directly to the Chief Operations Officer (COO). The DOO develops and maintains a working knowledge of the assigned regions healthcare market. The DOO is responsible for implementing the short and long-term strategic plans that cover operational, clinical, and financial performance that supports the growth of NVHC. The DOO implements and administers overall operational initiatives to create value and strategic advantage throughout the assigned region to ensure that patient volume, practice site efficiencies, compliance, and employee and patient satisfaction objectives are met. The DOO is responsible for managing the day-today leadership and operational aspects within the assigned region and works in collaboration with other DOOs and the COO to achieve the organizations revenue and expense objectives as compared to budget. The DOO ensures compliance and adherence to all aspects of corporate ethics and corporate compliance including all regulatory, credentialing, and licensing requirements within the assigned region.
Role
Knowledge of federally qualified health centers/community health centers operations
 Knowledge of state and federal regulations and grant applications and requirements
 Knowledge of general accounting principles and ability to read & analyze financial reports
 Knowledge of an electronic medical record system
 Knowledge in development of contracts and Memorandum of Understanding/Agreements
 Knowledge of employee safety, health and OSHA requirements; quality control compliance
Skill in operating personal computer utilizing word processing, spreadsheets, databases & e-mail
Skill in operating various office equipment
Skill in accuracy and attention to detail
Ability to perform public relations and public speaking in a professional manner
Ability to maintain confidentiality
Ability to read, write legibly and calculate mathematical figures
Ability to solve practical problems and deal with a variety of variables
Ability to work with, lead, and supervise others
Ability to manage multiple assignments/projects; meet appropriate time-frames
Ability to handle stressful situations and react appropriately
Ability to maintain a drivers license and ability to travel distances for multiple days
Ability to exercise good judgment in appraising situations and making decisions
Ability to work and interact effectively and positively with other staff members to build and to enhance teamwork in the clinics and overall NVHC's organization
Ability to communicate in a courteous and professional manner
Ability to understand and respond appropriately, effectively and sensitively to special population groups as defined by race, ethnicity, language, age, sex, etc.
Ability to communicate to complete responsibilities effectively
Ability to see to use computer efficiently and read computer reports and correspondence
Ability to lift up to 20 pounds on a frequent basis; reasonable accommodation will be made for physical limitations on an individual basis
Requirements
Bachelors Degree Business, Health Care Management or similar and at least five years experience in medical leadership environment; or equivalent combination of education and experience.
Masters preferred. Experience with multi-site supervision of nonprofit organization and ability to travel without constraints.
High proficiency in Microsoft Office (excel, word, PowerPoint, etc.).
Experience in community relations and human resources a plus.

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